Refund Policy for MarktingHub
Last Updated: April 22, 2026
At MarktingHub, we strive to ensure our clients are satisfied with our digital marketing services. However, because our services involve professional time, creativity, and third-party costs (like ad spend), we have established the following refund policy:
1. Digital Marketing Services
- Service Fees: Payments for SEO, social media management, and consultation services are generally non-refundable once the work has commenced.
- Monthly Retainers: If you wish to cancel a monthly subscription or retainer, you must notify us at least [15 days] before the next billing cycle. No refunds will be issued for the current billing month once it has started.
2. Advertising Spend (Ad Spend)
Please note that funds paid directly to advertising platforms (such as Google Ads, Meta Ads, or LinkedIn Ads) are non-refundable, as these payments are processed by the platforms themselves and not by MarktingHub.
3. Project-Based Work
For specific projects (e.g., website audit, strategy plan, or content creation):
- A full refund is available if the request is made within 24 hours of payment and before any work has started.
- A partial refund (minus a fee for hours already spent) may be considered if the project is cancelled during the initial stages.
4. Non-Refundable Situations
We do not offer refunds in the following cases:
- If the service has been fully delivered.
- If the client fails to provide necessary information or access, causing delays.
- Lack of specific results (e.g., exact number of leads or sales), as marketing performance depends on many external market factors.
5. How to Request a Refund
If you believe you are eligible for a refund, please contact us with your project details:
- Email: INFO@marktinghub.com
- Response Time: We will review your request and respond within [5-7] business days.
6. Modifications
MarktingHub reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page.